Shipping policy

🚚 Shipping Policy

At SM Stores, we aim to dispatch your order with care and speed.

🕑 Order Processing:

Orders placed before 2:00 PM IST (Mon–Sat) will be shipped on the same working day.

Orders placed after 2:00 PM IST will be shipped on the next working day.

In rare cases, shipping may be delayed by 1 to 2 working days due to unforeseen issues (technical, operational, or courier-related). We appreciate your understanding.

📦 Shipping & Delivery:

All orders are shipped via trusted courier services.

Tracking information will be shared once dispatched.

Delivery timeframes depend on the courier and your location.

- Shipping times are estimates and are not guaranteed.

• The customer is responsible for any customs duties, taxes, or fees that may apply for international shipments.

Force Majeure

- We are not responsible for failure to perform or delays in performance due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or other events of force majeure.